Effective Date: 26-5-2025

At Foodwist, we are committed to protecting your privacy.  

Information We Collect

Personal Information: Name, email address, phone number, shipping and billing addresses.

Payment Information: 

Processed securely through our payment gateway;

we do not store your credit/debit card details.

Usage Data:

Information on how you interact with our website, including pages

visited and time spent.To send promotional emails and updates (you can

opt-out at any time).To improve our website and services.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access,

alteration, disclosure, or destruction.is crucial for mitigating climate change, reducing greenhouse gas emissions,

and ensuring a reliable energy supply for future generations. It helps decrease our dependence on fossil fuels,

which are finite and contribute to environmental pollution and global warming.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable

cookies through your browser settings.

Third-Party Services

We mayCookies share your information with third-party service providers for order fulfillment,

payment processing, and analytics. These providers are obligated to protect your information.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights,

please contact us at info@foodwist.com.

Return & Refund Policy

Effective Date: 26-5-2025

 At Foodwist, customer satisfaction is our priority. If you are not completely satisfied

with your purchase, please review our return and refund policy below.

Returns Eligibility

Products must be unused, unopened, and in their original packaging. Time Frame: Returns must be initiated

within 7 days of delivery.

Process

Contact our customer service team at info@foodwist.com to initiate a return.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original method of payment within 10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@foodwist.com

Non-Returnable Items

Perishable goods, opened products, and items on sale are not eligible for return or refund.

Shipping Policy

Effective Date: 26-5-2025

At Foodwist, we strive to deliver your orders promptly and efficiently. Please review our shipping policy below.

Shipping Methods & Delivery Times
Standard Shipping: 3-5 business days.
Express Shipping: 1-2 business days.
Delivery times may vary based on your location and external factors.

Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method.

Order Processing

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

International Shipping

Currently, we only ship within Pakistan. For international shipping inquiries, please contact us at info@foodwist.com.

Terms & Conditions

Effective Date: 26-5-2025

Welcome to Foodwist. By accessing our website and purchasing our products, you agree to comply with the following terms and conditions.

Use of Website

You must be at least 18 years old to use our website. You agree not to use our products for any illegal or unauthorized purpose.

Product Information

We strive to ensure that all product descriptions and prices are accurate. However, we reserve the right to correct any errors or inaccuracies.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Foodwist and is protected by applicable intellectual property laws.

Limitation of Liability

Foodwist shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These terms and conditions are governed by the laws of Pakistan.

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